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Assist in coordinating and performing a variety of functions to facilitate the Hospital's medical care services to the Royalties and Protocol patients including processing of documents associated with their appointments, admissions, billing and liaison (escort services).
Essential Responsibilities and Duties
1. Coordinates and arranges for Protocol patients requiring health care services on a 24-hour basis in accordance with approved protocol procedure.
2. Meets Protocol patients and accompanies them to the designated clinics or rooms, as assigned and provides assistance as necessary.
3. Coordinates and makes necessary communication and arrangements, for Protocol patients, either for prearranged or acute visits.
4. Responsible for ensuring strict patient confidentiality regarding names of patients, treating physicians and alt matters relating to patients' treatment and condition.
5. Familiarizes himself/herself with Hospital organizational structure, names and positions of its principal office holders, Protocol Affairs' operations, operational relationships with other departments, names of Hospital physicians, their specialties and departments, and their monthly leave and clinic schedules.
6. Responsible for coordinating special functions with Hospital departments, outside agencies, and other companies.
7. Responsible for conducting periodic rounds of the D2 and D4 Wards to ensure optimum services are delivered to the inpatients and any complaints/queries are responded to as per the Protocol policies and procedures.
8. Follows all Hospital’s related Policies and Procedures.
9. Participates in self and others' education, training and development, as applicable.
10. Performs other related duties as assigned.
Education
Master's or Bachelor's Degree in Hospital Administration, Public Relations, or related discipline is required.
Experience Required
One (1) years of related experience with Master's, or three (3) years with Bachelor's Degree is required.
Other Requirements(Certificates)
Saudi Nationals only.
